Privacy Policy

Last updated: October 14, 2025

1. Introduction

FaireNation Limited ("we," "our," or "us") operates FN Coding Agent. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and ensuring the security of your personal information. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

We collect several types of information to provide and improve our Service:

2.1 Personal Information

  • Name and email address
  • Account credentials (password is encrypted)
  • Payment information (processed securely through Stripe)
  • Subscription and billing details

2.2 Usage Information

  • Messages sent to the AI models
  • Code generated by the Service
  • Feature usage patterns
  • Message consumption metrics
  • Session duration and frequency

2.3 Technical Information

  • IP address and device information
  • Browser type and version
  • VS Code version and extension details
  • Operating system
  • Error logs and diagnostic data

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, operate, and maintain the FN Coding Agent service
  • Account Management: To manage your account and subscription
  • Payment Processing: To process transactions and send billing information
  • Communication: To send service updates, security alerts, and support messages
  • Improvement: To understand usage patterns and improve the Service
  • AI Training: To improve our AI models (you can opt out of this)
  • Security: To detect, prevent, and address technical issues and abuse
  • Legal Compliance: To comply with legal obligations and enforce our terms

4. Your Code and Data Privacy

We understand that your code is confidential and valuable. Here's how we handle it:

  • Code Ownership: You retain all rights to your code and any code generated by the Service
  • Code Storage: We temporarily store code context to provide the Service, but do not permanently retain your proprietary code
  • AI Training: By default, your code may be used to improve our AI models. You can opt out in your account settings
  • Third-Party AI Providers: We use OpenAI and Anthropic models. Your interactions may be subject to their privacy policies
  • Encryption: All data is encrypted in transit and at rest

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third parties who provide services on our behalf (e.g., Stripe for payment processing, OpenAI/Anthropic for AI models)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

  • Account Information: Retained while your account is active and for a reasonable period after deletion
  • Usage Data: Retained for analytical purposes, typically for 2 years
  • Code Context: Temporarily stored during active sessions and deleted shortly after
  • Billing Records: Retained for 7 years for accounting and legal purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Opt-Out: Opt out of AI training using your code
  • Data Portability: Request your data in a machine-readable format
  • Withdraw Consent: Withdraw consent for data processing (may limit Service functionality)

To exercise these rights, please contact us through your account settings or via our support channels.

8. Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Secure password hashing (bcrypt)
  • Regular security updates and patches

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Services

Our Service integrates with third-party services:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • OpenAI: AI model provider (subject to OpenAI's privacy policy)
  • Anthropic: AI model provider (subject to Anthropic's privacy policy)
  • Google/GitHub OAuth: Authentication providers (subject to their respective policies)

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences
  • Analyze usage patterns and improve the Service
  • Provide security features

You can control cookies through your browser settings, but this may affect Service functionality.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Sending an email to your registered email address
  • Posting a notice on our Service
  • Updating the "Last updated" date at the top of this policy

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

FaireNation Limited
Certified Software Development Company